# Service agreement

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<figure><img src="https://4216107837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeYTtd7c0A325muFr5lMW%2Fuploads%2FtUcZFGJpJNibf7ubb8A9%2Fimage.png?alt=media&#x26;token=aa5b740e-c34e-4852-b420-59120e4dc3af" alt=""><figcaption><p>Photograph of the <em>Service check</em> sticker that we put on your BactoBox® after <a data-mention href="service-agreement/preventive-maintenance">preventive-maintenance</a>.</p></figcaption></figure>

<a href="mailto:sales@sbtinstruments.com" class="button primary" data-icon="envelope">Contact SBT to purchase</a>
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:label: Item number `SA02`

Includes 2× [preventive-maintenance](https://help.sbtinstruments.com/encyclopedia/item-register/service-agreement/preventive-maintenance "mention")
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<table><thead><tr><th width="100">Item no.</th><th width="106" data-type="number">Quantity</th><th>Note</th></tr></thead><tbody><tr><td><code>SA02</code></td><td>1</td><td>24-month warranty for your BactoBox® and 2 × <a data-mention href="service-agreement/preventive-maintenance">preventive-maintenance</a></td></tr></tbody></table>

## Use cases

See [preventive-maintenance](https://help.sbtinstruments.com/encyclopedia/item-register/service-agreement/preventive-maintenance "mention").