Update BactoBox® software

We continuously improve the software for your BactoBox®

This page teaches you how to download and install the latest software update on BactoBox®.

Quick clip ⚡

Step by step

1

Download the software update file

Click the bottom just below to download the latest software update (.swu) file to your computer:

Download v2026.01

This software update file works for hardware v7.5 and later.

Hardware v7.4 and earlier

You must upgrade your hardware version to get software updates. Contact us for more information.

There is a sticker on the bottom of BactoBox® that shows the hardware version.

Alternatively, you can see the hardware version in the System info menu screen on BactoBox®. See Menu system.

2

Connect to Access

Follow the instructions in the Connect to Access page.

3

Navigate to the Software update page

Click Software update in Access' page navigation.

Access with the Software update page open.

4

Update the software on BactoBox®

Drag-and-drop the software update (.swu) file into the field.

The software update starts immediately and takes 2–5 minutes.

5

That is it!

When the installation is done, BactoBox® prompts you to restart the device.

On the first start after a software update there may be a data migration phase that takes another 5–10 minutes. Once data migration is done, BactoBox® shows the Ready screen as usual.

Ran into trouble?

See Can not connect to Access for guidance.

What did the software update change?

See changelog for a detailed overview of all changes.

Compatibility

The software version depends on the BactoBox® hardware version. See the section above for details. If you attempt to update the software on incompatible hardware, the software update process stops immediately without damage to BactoBox® or your data.

We do not support software downgrades

The internal data format changes together with the software. The update process automatically migrates the old data format into the latest data format. This means that a software update is a one-way street. You can not downgrade to an earlier software version. If you attempt a downgrade, this may render BactoBox® unusable and your data lost.

In lieu of downgrades, use the backup & restore feature to roll back to a previous software version. Of course this requires that you make a backup before you update the software.