# Unboxing

<figure><img src="/files/0gxFf0yQdfXvxjq2OjSw" alt=""><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><i class="fa-box-open">:box-open:</i> <strong>Unboxing</strong></td><td><a href="/pages/3Zxg9NdYS5DhiQ2jpeaD">/pages/3Zxg9NdYS5DhiQ2jpeaD</a></td></tr><tr><td align="center"><i class="fa-sign-posts-wrench">:sign-posts-wrench:</i> <mark style="color:$info;">Installation</mark></td><td><a href="/pages/8W6mOsJxugHrQxgIzGZf">/pages/8W6mOsJxugHrQxgIzGZf</a></td></tr><tr><td align="center"><i class="fa-scale-balanced">:scale-balanced:</i> <mark style="color:$info;">Qualification (QC test)</mark></td><td><a href="/pages/YFPIJHBRyGlPEZAbg9po">/pages/YFPIJHBRyGlPEZAbg9po</a></td></tr></tbody></table>

## Step by step

{% stepper %}
{% step %}

#### Open the packaging

Use the right tool to open the cardboard boxes. You may have multiple boxes.
{% endstep %}

{% step %}

#### Retrieve items included in the packaging

Make sure that you find all of these items in the packaging:

<div><figure><img src="/files/5WvuOli1OODxjaMaBbom" alt="" width="186"><figcaption><p>1 × BactoBox®</p></figcaption></figure> <figure><img src="/files/CygQNoxm9houg0MOkKwu" alt="" width="90"><figcaption><p>1 × power supply</p></figcaption></figure> <figure><img src="/files/LZK9yZVgluW04V0niOE7" alt="" width="68"><figcaption><p>1 × flow cell</p></figcaption></figure> <figure><img src="/files/bo1r1eAEVSbJ0LhZy1HG" alt="" width="89"><figcaption><p>1 × USB cable</p></figcaption></figure></div>

<div><figure><img src="/files/zAhrY5pmiblhQopqtelZ" alt="" width="137"><figcaption><p>1 × vial rack</p></figcaption></figure> <figure><img src="/files/OGsX9GDcTNwgYdmBekRj" alt="" width="113"><figcaption><p>1 × tubing kit<br>1 × external filter</p></figcaption></figure> <figure><img src="/files/pFpx4KqLalQ5Fb2AnGAt" alt="" width="45"><figcaption><p>2 × dilution vial</p></figcaption></figure> <figure><img src="/files/pFpx4KqLalQ5Fb2AnGAt" alt="" width="45"><figcaption><p>1 × disinfection vial</p></figcaption></figure> <figure><img src="/files/VlWMNYR7durtuoVsSkpP" alt="" width="46"><figcaption><p>1 × QC stock</p></figcaption></figure></div>

{% hint style="warning" %}
The supplied items are designed only for BactoBox® and may not be compatible with other devices.
{% endhint %}
{% endstep %}

{% step %}

#### Check included items

Check for missing or damaged items. If something is not right, contact support at <customersupport@sbtinstruments.com>.
{% endstep %}

{% step %}

#### Retrieve items NOT included in the packaging

These items are required for the [installation](/getting-started/installation.md) and [qualification](/getting-started/qualification.md). Find them before you proceed or you will get stuck later.

<div><figure><img src="/files/qSgGKyJb6CTjANn3ZD5v" alt="" width="75"><figcaption><p>1 × P200 pipette</p></figcaption></figure> <figure><img src="/files/eOUmAFlEornHOT50dfaW" alt="" width="160"><figcaption><p>1 × vortex mixer</p></figcaption></figure></div>
{% endstep %}

{% step %}

#### Remove display protection

Remove the glass protection film from the display of your BactoBox®.
{% endstep %}

{% step %}

#### That is it!

Now that you have all the required items at hand, let's [install](/getting-started/installation.md) your BactoBox®.
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sbtinstruments.com/getting-started/required-items.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.