# Connect to Access

## Quick clip :zap:

<figure><img src="/files/YKwYIP2vXQo0Kafbx7Kn" alt=""><figcaption></figcaption></figure>

## Get things ready

You need these items:

* 1 × [BactoBox®](/encyclopedia/item-register/bactobox-r.md)
* 1 × Computer with:
  * USB Type-A port <img src="/files/yXFgxREQUy9XBRbEHdWq" alt="" data-size="line">
  * Windows 7, 10, 11, or later <img src="/files/lDkPqnQZKYCrWMPvn069" alt="" data-size="line">
* 1 × [USB cable](/encyclopedia/item-register/accessories/inlet-outlet-cover-1.md) (supplied with your BactoBox®)

{% hint style="danger" %}

### Access does not work with macOS

<img src="/files/I2lqsmggdfTPO2yykCSu" alt="" data-size="line"> We do not support *any* version of macOS.
{% endhint %}

{% hint style="info" %}

### Experimental support for Linux

<img src="/files/eX46j1v2jpmQzTijvrPI" alt="" data-size="line"> We do not officially support Linux but we do provide *experimental* support. It may or may not work. It may also suddenly stop to work.
{% endhint %}

## Step by step

{% stepper %}
{% step %}

#### Insert USB cable into BactoBox®

Insert the micro-B end of the USB cable into the port on the side of your BactoBox®.

<figure><img src="/files/XyMdfN1mcbvVRmglCfKn" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="danger" %}
**Connect only when BactoBox displays Ready**

Connect only when your BactoBox® shows the *Ready* screen. Connecting during a measurement may cause disruptions.
{% endhint %}
{% endstep %}

{% step %}

#### Insert USB cable into computer

Connect the other end to a USB Type-A port in your computer.

<figure><img src="/files/LBr22dcDtSLIjXhh5QYZ" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Open file with Access

After a short while, your computer recognizes your BactoBox® as a USB disk drive. For example, it may show up as `D:\`.

Your computer shows a window like this:

<figure><img src="/files/OjnpXmgNcUqgNxNMDJLU" alt=""><figcaption><p>File browser that shows BactoBox® files</p></figcaption></figure>

Open the file *SBT Access.html*. This opens Access in your browser.

{% hint style="danger" %}

### Nothing happens?

Make sure BactoBox is turned on.

Check the USB cable at both ends. Make sure that it is fully inserted.

Try to open <http://10.20.30.40> directly in your browser.
{% endhint %}
{% endstep %}

{% step %}

#### That is it!

You now have Access open. It looks something like this:

<figure><img src="/files/UqQJVmCvzHSkKQWvERFt" alt=""><figcaption><p>The <em>Software update</em> page in Access.</p></figcaption></figure>

{% hint style="danger" %}

### Ran into trouble?

See [Can not connect to Access](/troubleshooting/power-on-works-but.../can-not-connect-to-access.md) for guidance.
{% endhint %}
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sbtinstruments.com/protocols/best-practices/connect-to-access.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
