Update BactoBox® software

We continuously improve the software for BactoBox®

Follow the instructions below to download and install the latest software update on BactoBox®.

Backup your BactoBox® data first

It is good practice to create a backup of your BactoBox® data first. See Download your data.

1

Download the software update file

Click a link below to download the latest software update (.swu) file. Choose the link that corresponds to your BactoBox® hardware version.

Hardware v7.5 and v7.6

Download v2025.09

Hardware v7.4 and earlier

You must upgrade your hardware version to get software updates. Contact us for more information.

Find the hardware version

There is a sticker on the bottom of BactoBox® that shows the hardware version.

Alternatively, you can see the hardware version in the System info menu screen on BactoBox®. See Menu system.

2

Update the software on BactoBox®

Transfer the software update file (.swu) from your computer to BactoBox®:

1. Connect BactoBox® to your computer with the supplied USB cable

2. When the BactoBox® USB drive appears, open the SBT Access link

3. Navigate to Software update in the left sidebar

4. Drag-and-drop the software update (.swu) file into the field

The software update process starts immediately and takes 2–5 minutes.

Access with the Software update page open.

See Connect to Access for a detailed step-by-step guide to connect to Access.

Ran into trouble?

See Can not connect to Access for guidance.

3

That is it!

When the installation is done, BactoBox® prompts you to restart the device.

On the first start after a software update there may be a data migration phase that takes another 5–10 minutes. Once data migration is done, BactoBox® shows the Ready screen as usual.

Compatibility

The software version depends on the BactoBox® hardware version. See the section above for details. If you attempt to update the software on incompatible hardware, the software update process stops immediately without damage to BactoBox® or your data.

We do not support software downgrades

The internal data format changes together with the software. The update process automatically migrates the old data format into the latest data format. This means that a software update is a one-way street. You can not downgrade to an earlier software version. If you attempt a downgrade, this may render BactoBox® unusable and your data lost.

In lieu of downgrades, use the backup/restore feature to roll back to a previous software version. Of course this requires that you make a backup before you update the software.