# Download device data bundle

This page teaches you how to download a [device data bundle](https://help.sbtinstruments.com/encyclopedia/software/file-formats/device-data-bundle-ddb) from your BactoBox® to your computer.

## Quick clip :zap:

<figure><img src="https://4216107837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeYTtd7c0A325muFr5lMW%2Fuploads%2FZOf3QOzrtOnd91SHiWm6%2Faccess--download-ddb.avif?alt=media&#x26;token=4395acba-c19a-4c41-b8d2-6ecd57794189" alt="" width="563"><figcaption></figcaption></figure>

## Step by step

{% stepper %}
{% step %}

### Connect to Access

Follow the instructions in the [#connect-to-access](#connect-to-access "mention") page.
{% endstep %}

{% step %}

### Navigate to the *Support* page

Click *Support* in Access' side bar:

<figure><img src="https://4216107837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeYTtd7c0A325muFr5lMW%2Fuploads%2FZsM4rcygJhFGwpO8Sda7%2Fscreenshot--simple-outline--access-on-support-page--create-case.png?alt=media&#x26;token=510f815d-2f22-4e27-9c7d-679c759ca5f6" alt="" width="563"><figcaption><p>The Support page in Access. It shows the <em>Create new support case</em> form.</p></figcaption></figure>
{% endstep %}

{% step %}

### Find the *Download device data bundle* section

Scroll all the way down to the bottom of the page where you find the *Download device data bundle* section.
{% endstep %}

{% step %}

### Filter the measurements

Use the filter options to narrow in on the measurement data that you want to include with the device data bundle.

{% hint style="success" %}
If in doubt, select the *Last 30 days* option.
{% endhint %}
{% endstep %}

{% step %}

### Download the device data bundle

Click the *Download device data bundle* button in the bottom left corner of the section. Wait a couple of seconds until the *Save file* dialog appears. Choose the appropriate location and click *Save*.

{% hint style="success" %}
If in doubt, choose your *Downloads* folder.
{% endhint %}
{% endstep %}

{% step %}

### That is it!

After a couple of seconds, the device data bundle is now on your computer.

The file name is something like `bb2241039-2025-10-21.zip`, which includes both your BactoBox® ID (e.g., `bb2241039`) and the current date.
{% endstep %}
{% endstepper %}


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