# Error about conductivity

## Before you move on

You went through [run-qc-test](https://help.sbtinstruments.com/getting-started/qc-test/run-qc-test "mention") and your BactoBox® setup passed.

Is this not the case? Then let's take a step back. Did the [QC test fail](https://help.sbtinstruments.com/troubleshooting/qualification-fails)? Does your BactoBox® [not even power on](https://help.sbtinstruments.com/troubleshooting/power-on-fails)?

See also [bactobox-r-acting-up](https://help.sbtinstruments.com/troubleshooting/bactobox-r-acting-up "mention").

<img src="https://4216107837-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeYTtd7c0A325muFr5lMW%2Fuploads%2FlOSev6abpBJfI7mjY8KU%2Ffile.excalidraw.svg?alt=media&#x26;token=5302eb64-7db4-4ce7-94b5-fd6ec9420b05" alt="" class="gitbook-drawing">

{% hint style="info" %}

## Got *Conductivity could not stabilize in time* (code 2006)?

See [flow-errors](https://help.sbtinstruments.com/troubleshooting/qualification-passes-but.../flow-errors "mention") instead.
{% endhint %}

## The measurement triggers an error about conductivity

You run the *Measure* program but it gives an error about conductivity instead of a concentration. Check the links below to troubleshoot issues related to low or high conductivity.

{% content-ref url="errors-about-conductivity/conductivity-too-low" %}
[conductivity-too-low](https://help.sbtinstruments.com/troubleshooting/qualification-passes-but.../errors-about-conductivity/conductivity-too-low)
{% endcontent-ref %}

{% content-ref url="errors-about-conductivity/conductivity-too-high" %}
[conductivity-too-high](https://help.sbtinstruments.com/troubleshooting/qualification-passes-but.../errors-about-conductivity/conductivity-too-high)
{% endcontent-ref %}

{% hint style="info" %}
Error codes **1200–1299** (both inclusive) relate to electrical conductivity.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sbtinstruments.com/troubleshooting/qualification-passes-but.../errors-about-conductivity.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.