Welcome

Welcome to the SBT Help Center — your go-to resource for everything related to BactoBox®.

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Getting started

New to BactoBox®? We'll get you up and running in no time!

Protocols

Instructions for real-world BactoBox® scenarios and use cases.

Troubleshooting

Ran into trouble? Let's figure out what is wrong.

Encyclopedia

Explore everything about BactoBox®. In depth.

Have a specific application in mind?

We have a selection of application-specific protocols below. Use these protocols as a starting point and tailor them to your specific application.

Plate harvest

Bacteria from plate harvest

Bacterial products

Freeze-dried bacterial products

Coarse samples

Stool samples, skin swabs, and other coarse samples

Contact our support team

We are always happy to help if you require additional assistance:

• Create a support case (recommended) This automatically sends a device data bundle from your BactoBox® to us.

• Contact us directly at [email protected] We encourage you to manually download a device data bundle and include it with your e-mail.