# QC test passes, but…

You went through [Run QC test](/getting-started/qc-test/run-qc-test.md) and your BactoBox® setup passed.

Is this not the case? Then let's take a step back. Did the [QC test fail](/troubleshooting/qualification-fails.md)? Does your BactoBox® [not even power on](/troubleshooting/power-on-fails.md)?

See also [BactoBox® acting up?](/troubleshooting/bactobox-r-acting-up.md).

<img src="/files/OasOX4U72TWSGnxuMOKW" alt="" class="gitbook-drawing">

{% hint style="info" %}

### Did you run the *QC test* program

Se the dedicated page: [Run QC test](/getting-started/qc-test/run-qc-test.md)
{% endhint %}

## Let's narrow it down further

{% content-ref url="/pages/MuenFVFXqwt0TmXreiXl" %}
[Error about conductivity](/troubleshooting/qualification-passes-but.../errors-about-conductivity.md)
{% endcontent-ref %}

{% content-ref url="/pages/1zPwOeB4TTRLDnvWXzE5" %}
[Error about slow/fast flow](/troubleshooting/qualification-passes-but.../flow-errors.md)
{% endcontent-ref %}

{% content-ref url="/pages/mvs84ZdaOAsIr8IuVRas" %}
[Error about electrical signal or noise](/troubleshooting/qualification-passes-but.../errors-about-electrical-signal-or-noise.md)
{% endcontent-ref %}

{% content-ref url="/pages/ErKBXYECXgSxhEIDsU3h" %}
[Measurements seem strange](/troubleshooting/qualification-passes-but.../measurements-seem-strange.md)
{% endcontent-ref %}


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